Plan your stay with us

Welcome to our reservations and contact page. Whether you're planning a relaxing getaway or need details for a group booking, we're here to help. Use the form below to send an enquiry, or reach us directly by phone or email.

  • Reception: 24 hours
  • Restaurant: 7:00 AM - 10:00 PM
  • Poker Zone: 5:00 PM - 12:00 AM

Direct Contact Details

Phone

Call our reception team at +64 3 555 0199. We're available 24 hours a day for reservations, enquiries, and assistance during your stay.

  • For restaurant reservations, call the same number and ask for the restaurant.
  • For Poker Zone enquiries, call after 5:00 PM.

Email

Email us at [email protected] for booking requests, group enquiries, or general questions. We aim to respond within one business day.

  • For faster response, include your preferred dates and number of guests.

Address

Visit us at 123 Main Street, Christchurch 8011, New Zealand. We're centrally located and easy to reach by car or public transport.

  • No map is provided; please use your preferred navigation app with the address above.

Send us an enquiry

Fill out the form below and our reservations team will get back to you promptly. Please provide as much detail as possible to help us assist you. Fields marked with an asterisk (*) are required. We typically respond within 24 hours.

Planning a group stay or event?

We welcome group bookings for family gatherings, corporate retreats, and special occasions. Our team can help coordinate room blocks, dining arrangements, and use of our facilities.

  • For groups of 10 or more, please contact us directly for tailored rates.
  • We can assist with restaurant reservations and Poker Zone private events.

Reservation Policies & Tips

Check-in and check-out

Check-in is available from 2:00 PM, and check-out is by 10:00 AM. Early check-in or late check-out may be arranged subject to availability.

  • Please inform us in advance if you require early check-in.
  • Late check-out can be requested at reception.

Cancellation policy

Cancellations made more than 48 hours before arrival are free of charge. Cancellations within 48 hours may incur a fee equivalent to one night's stay.

  • Group bookings may have different cancellation terms.
  • Contact us for details on flexible rates.

Payment methods

We accept major credit cards (Visa, Mastercard, American Express) and EFTPOS. A credit card is required to guarantee your reservation.

  • Full payment is due upon check-in unless otherwise arranged.
  • For corporate accounts, please contact us in advance.

Frequently Asked Questions

We look forward to welcoming you

Contact us today to plan your stay at Valley Rest Hotel. Our team is ready to assist with reservations, group bookings, and any questions you may have.

Call +64 3 555 0199 or email [email protected].

Send an enquiry